Clerical Library Assistants Certification Requirements and Hiring Process

Jan 15, 2024

12 Min Read

1. What is the job description of a clerical library assistant?


A clerical library assistant provides administrative support in a library setting. Their main job duties include:

1. Assisting with circulation tasks, such as shelving and organizing books, checking materials in and out, and collecting fines.
2. Maintaining the library’s organization and cleanliness.
3. Answering basic reference questions and directing patrons to appropriate resources.
4. Helping patrons locate materials within the library.
5. Processing new materials for circulation, including labeling, stamping, and covering books.
6. Sorting and processing incoming and outgoing mail.
7. Managing interlibrary loan requests and returned items.
8. Keeping track of inventory and ordering supplies as needed.
9. Assisting with basic technology troubleshooting for computers, printers, photocopiers, etc.
10. Performing data entry tasks for updating patron records or keeping track of library statistics.
11. Processing payments for fines or lost/damaged materials.
12. Assisting with programming and events held by the library.
13.Representing the library at community outreach events when needed.

Overall, a clerical library assistant plays an important role in supporting the daily operations of a library and ensuring that patrons have a positive experience using its resources and services.

2. What are the main duties and responsibilities of a clerical library assistant?


The main duties and responsibilities of a clerical library assistant include:

1. Assisting with administrative tasks: This may include filing, data entry, scanning documents, and managing library records.

2. Cataloging and organizing materials: The clerical library assistant is responsible for ensuring materials are labeled and organized in the library’s database system, making them easily accessible for patrons.

3. Circulation services: This involves checking materials in and out, processing new library cards, assisting with holds and interlibrary loans, and handling fines and fees.

4. Shelving and shelf organization: The assistant is responsible for keeping shelves neat and tidy, ensuring materials are returned to their proper place on the shelves.

5. Customer Service: Providing friendly assistance to patrons by answering questions, directing them to appropriate resources or staff members, and helping with basic technology needs.

6. Managing inventory: Keeping track of the number of books on hand, ordering replacements when necessary, and updating inventory lists.

7. Basic maintenance tasks: This includes dusting shelves, replacing light bulbs, reporting any damage or maintenance issues to the appropriate staff member.

8. Participating in outreach activities: Assist with developing displays or preparing promotional materials for special events or programs held at the library.

9. Support for library programming: Help set up meeting rooms or event spaces for classes, workshops or other programming events held at the library.

10. Obtaining materials for patrons from other libraries: Facilitating Interlibrary Loan requests from patrons by searching databases or contacting other libraries to obtain needed materials.

3. Do clerical library assistants need any specific certification or education?


There is no specific certification or education required to become a clerical library assistant. However, many employers prefer candidates with a high school diploma or equivalent and some may require additional coursework or training in library science, customer service, or office skills. Some libraries may also offer on-the-job training for clerical library assistants.

4. How is the certification process for clerical library assistants conducted?

The certification process for clerical library assistants may vary depending on the location and type of library, but generally it involves:

1. Meeting the eligibility requirements: In order to be considered for certification, individuals must typically have a high school diploma or equivalent and have completed some training or coursework related to library activities.

2. Applying for certification: Once eligible, applicants can usually apply for certification through the designated organization or agency responsible for certifying library assistants in their area.

3. Taking an exam: Many certification programs require candidates to pass an exam that evaluates their knowledge and skills in areas such as customer service, basic computer skills, shelving techniques, and reference services.

4. Completing practical requirements: Some certification programs also include a practical component where candidates must demonstrate their abilities by completing tasks or projects in a library setting.

5. Renewing certification: Depending on the program, clerical library assistants may need to renew their certification periodically by completing continuing education courses or retaking the exam.

Overall, the process is designed to ensure that certified clerical library assistants have the necessary skills and knowledge to effectively support librarians and provide quality services to patrons.

5. What are the minimum requirements for obtaining a clerical library assistant certification?


The minimum requirements for obtaining a clerical library assistant certification may vary depending on the specific institution or program offering the certification. However, in general, applicants should have a high school diploma or equivalent, basic computer and typing skills, knowledge of library systems and procedures, and good communication skills. Some programs may also require previous experience working in a library or related field. Additionally, applicants may be required to pass a written exam or complete specific training courses before receiving certification.

6. Is there an exam that needs to be taken in order to become a certified clerical library assistant?


Yes, there are exams that a person can take in order to become a certified clerical library assistant. These exams vary depending on the specific certification program being pursued and may include tests on library procedures, cataloging systems, reference services, and other relevant topics. Some examples of certification programs for library assistants include the Certified Library Support Staff (CLSS) certification offered by the American Library Association and the Library Support Staff Certification (LSSC) program offered by the Library Support Staff Certification Program.

7. Are there any continuing education requirements for maintaining a clerical library assistant certification?


The specific continuing education requirements for maintaining a clerical library assistant certification may vary depending on the certifying organization or agency. Some may require periodic renewal and recertification exams, while others may require completing a certain number of hours of training or professional development courses within a specific time frame. It is best to check with the certifying organization for their specific requirements.

8. Can someone with no prior experience work as a clerical library assistant?


Yes, someone with no prior experience can work as a clerical library assistant. Most employers provide on-the-job training for this position and do not require any previous experience. However, having basic computer skills, organizational skills, and strong attention to detail may be beneficial for the job.

9. What educational background is preferred when hiring for a clerical library assistant position?


The preferred educational background for a clerical library assistant position can vary depending on the specific job requirements and the hiring organization.

In general, a high school diploma or equivalent is the minimum educational requirement for this role. However, some libraries may prefer candidates with an associate’s or bachelor’s degree in library science, information science, or a related field.

Other preferred educational backgrounds may include coursework or experience in customer service, communication, computer skills, and knowledge of library systems and resources.

Some libraries may also consider candidates with specialized training or certification in library technology, such as cataloging and classification systems, metadata standards, or database management.

Overall, while a formal education may be preferred, it is not always necessary for this role. Relevant work experience and skills gained through volunteering or internships in a library setting can also make a candidate a strong contender for a clerical library assistant position.

10. Is previous experience in a similar role necessary for becoming a certified clerk at a library?


Previous experience in a similar role is not always necessary for becoming a certified clerk at a library. However, some libraries may prefer applicants who have previous experience working in a library or in a customer service-related field. It may also be helpful to have skills such as knowledge of library systems and procedures, familiarity with different types of books and materials, and excellent communication and organizational skills. Some libraries may provide on-the-job training for new clerks, while others may require certification from a library organization or institution. Ultimately, the specific requirements for becoming a certified clerk at a library may vary depending on the individual library’s policies and hiring practices.

11. What types of skills are necessary for being successful as a clerical library assistant?


– Strong organizational skills: Clerical library assistants must have excellent organizational skills in order to maintain the library’s inventory, catalog materials, and keep track of records and files.
– Attention to detail: A keen eye for detail is essential for a clerical library assistant. They must accurately process and organize large amounts of information and materials.
– Time management: The ability to effectively manage time is crucial for handling multiple tasks and meeting deadlines in a fast-paced library environment.
– Communication skills: Clerical library assistants need to communicate with various individuals such as librarians, patrons, and vendors. Clear and polite communication is important in providing effective customer service.
– Computer skills: Proficiency in using computers and various software programs such as Microsoft Office and library management systems is necessary for handling electronic resources, creating reports, and maintaining databases.
– Knowledge of library principles: A basic understanding of library organization, classification systems, and cataloging procedures is required for clerical library assistants.
– Patience and flexibility: Library environments can be unpredictable with various demands or challenges arising unexpectedly. Clerical library assistants must be patient, adaptable, and able to handle changing circumstances smoothly.
– Physical stamina: Some clerical tasks involve standing or sitting for long periods of time while shelving books or processing materials. Therefore, having physical stamina is beneficial for this job.
– Customer service orientation: As frontline staff members interacting with patrons on a regular basis, clerical library assistants are expected to provide friendly, helpful customer service.
– Multitasking skills: Clerical library assistants often have multiple responsibilities at once. The ability to multitask efficiently while maintaining accuracy is essential for this position.

12. How does one go about finding and applying for open positions as a clerk in a library?


1. Start by exploring job search websites: Job search platforms such as Indeed, Glassdoor, and LinkedIn may have postings for library clerk positions.

2. Check the library website: Many libraries may post their job openings directly on their own websites. Look for a “Careers” or “Jobs” section on the website to see if there are any current openings for library clerks.

3. Visit the library in person: If you have a specific library in mind where you would like to work, consider visiting in person and asking about any available positions. The staff at the circulation desk or reference desk may be able to provide information on open positions or direct you to the appropriate department.

4. Attend job fairs: Public libraries often participate in local job fairs, so keep an eye out for any events happening in your area. You can meet with representatives from different libraries and learn about potential openings.

5. Network with professionals in the field: Reach out to librarians or other library staff members that you know and ask if they are aware of any open positions or if they can put you in contact with someone who might be hiring.

6. Contact professional organizations: Organizations such as the American Library Association (ALA) and state-level library associations may have job listings on their websites or offer resources for finding employment in libraries.

7. Customize your resume and cover letter: Tailor your resume and cover letter specifically for a library clerk position, highlighting relevant skills, education, and experience.

8. Prepare for an interview: Research the library before your interview so that you understand its mission and services offered. Be prepared to discuss your interest in working at a library and how your skills make you a good fit for the role of a clerk.

9. Consider volunteer or internship opportunities: If you are just starting out or looking to gain experience, consider volunteering or interning at a library first. This can help you build connections and experience that might make you a stronger candidate for future job openings.

10. Keep your resume updated: Libraries may have high turnover rates, so it is a good idea to regularly update and tailor your resume even if you are not actively searching for a job at the moment.

11. Be persistent: Finding a job as a library clerk can be competitive, so it’s important to stay persistent and apply to multiple positions.

12. Consider alternative locations: If you are having trouble finding opportunities in your desired location, consider looking at libraries in nearby towns or applying for positions that allow for remote work.

13. Are there any special requirements such as background checks or drug screenings when applying to work in the libraries?


It depends on the library and the position being applied for. Some libraries may require background checks or drug screenings for certain positions, especially for employees who will be handling sensitive information or working with vulnerable populations. It is best to check with the specific library you are applying to for their requirements.

14. Do hiring managers typically prefer candidates with previous work history in libraries?


It depends on the specific hiring manager and the job requirements. In some cases, hiring managers may prefer candidates with previous work history in libraries as it demonstrates relevant skills and experience in the industry. However, in other cases, hiring managers may prioritize other qualifications or consider transferable skills from other industries. It is important for candidates to thoroughly review the job requirements and highlight relevant experience and skills in their application.

15. Is there any on-the-job training provided for new hires?


Yes, most places have some form of on-the-job training for new hires. The exact type and amount of training may vary depending on the company and the position, but typically new employees will receive some sort of orientation to the company’s policies and procedures, as well as training specific to their role and responsibilities. This may include shadowing experienced employees, attending workshops or seminars, or completing online courses.

16. How long does it take to complete the hiring process and start working as a certified clerical library assistant?


The length of the hiring process and the time it takes to start working as a certified clerical library assistant can vary depending on the specific job and location. Generally, the application and selection process can take anywhere from a few weeks to several months. Once selected, the new hire may need to complete any necessary training or orientation before starting their job duties. Overall, it could take anywhere from a month to several months to start working as a certified clerical library assistant.

17. Are there any growth opportunities within this role, such as advancing to higher positions in the library system?


Yes, there may be growth opportunities within this role. Depending on the structure of the specific library system, there may be opportunities to advance to higher positions such as a senior librarian, department head, or library director. Other growth opportunities could include working in specialized areas such as digital services, community outreach, or technical services. Additional training and professional development courses may also be available to help individuals advance in their career within the library system.

18.Are there different levels of certification available for clerical library assistants? If so, how do they differ from each other?


There are different levels of certification available for clerical library assistants, although they may differ in requirements and naming depending on the certifying organization. Typically, certification levels may include:

1. Basic level – This level is for entry-level library assistants with little or no experience in a library setting. Certification at this level may require completion of a training or educational program and passing an exam.

2. Intermediate level – This level is for library assistants who have some experience working in a library but may not have advanced skills or knowledge. Certification at this level may require meeting specific education or experience requirements, passing an exam, and completing a certain number of continuing education credits.

3. Advanced level – This level is for experienced library assistants who have advanced skills and knowledge in their job duties. Certification at this level may require meeting higher education or experience requirements, passing a more comprehensive exam, and completing additional continuing education credits.

Levels of certification may also be differentiated by area of specialization, such as children’s services or technical services, or by type of library, such as public or academic libraries. Some organizations may also offer specialized certifications focusing on specific skills, such as cataloging or reference services.

19.What types of benefits and perks are offered to clerical library assistants by their employers?


Some common benefits and perks that may be offered to clerical library assistants by their employers include:

1. Health insurance: This includes medical, dental, and vision coverage.

2. Retirement plans: Employers may offer 401(k) or pension plans for employees to save for their retirement.

3. Paid time off: This can include vacation days, sick days, and holidays.

4. Flexible work arrangements: Employers may offer options such as remote work, flexible hours, or compressed workweeks.

5. Professional development opportunities: These can include training programs, conferences, workshops, and tuition reimbursement.

6. Employee discounts: Some employers may offer discounts on services or products.

7. Employee assistance programs: These provide resources for employees who need support with personal or professional challenges.

8. Wellness programs: These can include gym memberships, health screenings, and nutrition counseling.

9. Bonuses or performance-based incentives: Employers may offer bonuses or other incentives based on employee performance.

10. Childcare assistance: Some organizations offer childcare subsidies for employees with young children.

20.Is it common for libraries to hire external candidates, or do they usually promote from within their own staff first?


It varies from library to library, but in general, libraries tend to promote from within their own staff before considering external candidates. This is because internal candidates are already familiar with the organization’s culture and policies and may require less training and orientation compared to an external candidate. Moreover, promoting from within can also motivate current employees by showing that there are opportunities for growth and advancement within the library. However, external hiring may still occur if there are no suitable internal candidates or if the position requires specific skills or expertise that cannot be found among the existing staff.

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