Records Managers Certification Requirements and Hiring Process

Jan 15, 2024

15 Min Read

1. What are the basic qualifications for becoming a certified records manager?

The basic qualifications for becoming a certified records manager vary depending on the organization that offers the certification. However, here are some common requirements:

– Education: Most organizations require a bachelor’s degree in a related field, such as library science, information management, or business administration.
– Experience: Some organizations may require a certain number of years of experience in the records management field.
– Training: Candidates may be required to complete specific training courses or workshops related to records management.
– Exam: Many organizations require candidates to pass an exam to demonstrate their knowledge and skills in records management.
– Continuing education: In order to maintain certification, most organizations require certified records managers to participate in continued education and professional development activities.

2. What topics are covered in a typical certified records manager exam?

The specific topics covered in a certified records manager exam can vary depending on the organization offering the certification. However, here are some common areas that may be included:

– Records retention and disposal
– Information governance
– Legal, regulatory, and compliance issues
– Information technology and systems used for recordkeeping
– Electronic document management
– Privacy and security of confidential information
– Business continuity planning
– Change management principles
– Project management
– Leadership and communication skills

3. What are some benefits of becoming a certified records manager?
Becoming a certified records manager can offer several benefits, including:

1. Credibility and recognition: Certification demonstrates your expertise and commitment to the profession of records management.

2. Advancement opportunities: Certified professionals may have an advantage when applying for higher-level positions or seeking promotions within their current organization.

3. Networking opportunities: Certification can connect you with other professionals in the field through membership associations or events, providing valuable networking opportunities.

4. Increased job opportunities: Some employers specifically seek out candidates with certifications for certain positions.

5. Expanded knowledge and skills: The process of preparing for certification requires ongoing learning and professional development, which can enhance your knowledge and skills.

6. Higher salary potential: Certified professionals may earn higher salaries due to their specialized expertise and qualifications.

4. How long does it take to become a certified records manager?

The time it takes to become a certified records manager can vary based on individual circumstances and the organization offering the certification. However, here is a general timeline:

1. Meet basic requirements: Depending on your education, experience, and training, this step could take anywhere from a few months to several years.

2. Prepare for the exam: This step typically involves self-study or participation in an exam preparation course and can range from a few weeks to several months.

3. Take the exam: The exam itself may be completed in one day or divided into multiple sessions over a period of time.

4. Continue professional development: Most organizations require certified records managers to complete ongoing professional development activities to maintain their certification status.

Overall, it could take anywhere from 6 months to 2 years or more to become a certified records manager.

2. Is there a specific educational background required for records management certification?


No, there is no specific educational background required for records management certification. However, most organizations that offer certification programs may require a minimum level of education, such as a high school diploma or equivalent, and some may prefer candidates with a bachelor’s or master’s degree in business administration, library science, or a related field. Some programs also require previous work experience in records management or related fields. Ultimately, the requirements for certification will vary depending on the organization offering the program. It is important to research the specific requirements of the program you are interested in before applying.

3. How much professional experience is necessary to apply for records management certification?


The amount of professional experience required to apply for records management certification varies depending on the certifying organization and the specific certification being pursued. Generally, most organizations require candidates to have at least three to five years of relevant work experience in records management or a related field.

However, some certifications may have specific requirements such as a bachelor’s degree in a related field or a certain number of hours of professional development training in addition to work experience. It is important to carefully review the specific requirements for the certification you are interested in pursuing before applying.

4. Are there any specific certifications or training programs that are preferred by employers in this field?


Some certifications and training programs that may be preferred by employers in this field include:
– Certified Information Systems Security Professional (CISSP)
– Certified Information Security Manager (CISM)
– Certified Ethical Hacker (CEH)
– CompTIA Security+
– GIAC Certified Incident Handler (GCIH)
– Cybersecurity Analyst Certification from the SANS Institute
It is important to research the specific requirements of potential employers and see if they have any preferred or required certifications for their job postings.

5. What is the process for applying and obtaining records management certification?

The process for obtaining records management certification can vary depending on which certification program you are interested in. However, here are a few general steps that you may need to take:

1. Determine which certification program is right for you: There are several organizations that offer records management certification, such as the Institute of Certified Records Managers (ICRM) and the National Association of Government Archives and Records Administration (NAGARA). Research each organization’s requirements and eligibility criteria to determine which program best fits your needs.

2. Meet the education and experience requirements: Many certification programs require candidates to have a certain amount of education and/or work experience in records management or a related field. Make sure you meet these requirements before applying.

3. Study for the exam: Most certifications require candidates to pass an exam in order to become certified. Be sure to familiarize yourself with the content that will be covered on the exam, whether through self-study or organized courses.

4. Submit your application: Once you have determined which certification program is right for you and have met all of the necessary requirements, you can submit your application. This may involve providing documentation of your education and experience, as well as paying any required fees.

5. Take the exam: Depending on the organization, the exam may be offered at specific testing centers or online. Make sure to follow any instructions provided by the certifying organization.

6. Receive your results: After taking the exam, you should receive your results within a few weeks. If you pass, congratulations! You will then receive your certificate in the mail.

7. Maintain your certification: Many certifications require ongoing education or professional development in order to maintain your certified status. Make sure to fulfill these requirements in order to stay certified.

It’s important to note that this is a general overview and may not apply to every certification program. Make sure to thoroughly research your chosen program’s specific application process and requirements before beginning the application process.

6. Is there an exam that needs to be passed in order to become a certified records manager?


Yes, there is an exam that needs to be passed in order to become a certified records manager. The most widely recognized certification for RIM professionals is the Certified Records Manager (CRM) designation offered by the Institute of Certified Records Managers (ICRM). To become a CRM, individuals must meet certain educational and experience requirements and pass a comprehensive 6-part exam covering topics such as records and information management principles, standards and ethics, technology and information governance. Other certifications may also have their own exams or assessments that need to be passed in order to become a certified records manager.

7. Are there any continuing education requirements to maintain the certification once obtained?


Yes, there are continuing education requirements for maintaining certification. Depending on the certifying organization, these requirements may include completing a certain number of hours of training or coursework each year, attending conferences or workshops, submitting case studies or research projects, and/or paying annual fees to maintain the certification. It is important to check with the specific certifying organization for their specific requirements.

8. Do employers generally require candidates to have prior experience in records management before hiring them?


It depends on the employer and the specific job requirements. Some employers may require prior experience in records management, while others may be willing to train candidates on the job. Generally, having prior experience in records management can be advantageous and increase a candidate’s chances of being hired. However, it is not always a strict requirement. Employers may also consider related experience in areas such as data management or information governance as relevant qualifications for a records management position.

9. Are there any specific skills or competencies that employers look for in a certified records manager?


Yes, employers may look for the following skills and competencies in a certified records manager:

1. Knowledge of industry standards and best practices: Employers expect certified records managers to have a thorough understanding of industry standards and best practices, such as ISO 15489 and Generally Accepted Recordkeeping Principles (GARP).

2. Technology proficiency: With the increasing use of technology in managing records, employers may seek candidates who are proficient in using various electronic recordkeeping systems and software.

3. Records management principles: Employers look for individuals who have a strong understanding of the core principles of records management, including classification, retention schedules, access controls, and disposition.

4. Compliance knowledge: A good certified records manager should be well-versed in laws and regulations related to recordkeeping such as GDPR, HIPAA, Sarbanes-Oxley Act (SOX), and others.

5. Project management skills: Records managers often oversee complex projects related to information governance or records management systems implementation. Therefore, employers seek individuals with excellent project management skills.

6. Communication skills: As a certified records manager has to work with cross-functional teams within an organization, they should possess excellent oral and written communication skills.

7. Analytical thinking: Certified records managers should have strong analytical abilities to identify trends or potential issues related to recordkeeping processes and make data-driven decisions.

8. Attention to detail: Organizing and maintaining accurate records require attention to detail skills to ensure important information is not missed.

9. Change management expertise: Organizations are constantly evolving, which may require changes in recordkeeping processes. Certified records managers should be able to effectively manage change while ensuring compliance with policies.

10. Leadership abilities: Since certified records managers may lead a team or collaborate with other departments within an organization, having strong leadership qualities is considered an asset by employers.

10. Are there any potential career advancement opportunities associated with holding a records management certification?


Yes, there are several potential career advancement opportunities associated with holding a records management certification. These may include:

1. Higher Salary: Holding a records management certification can demonstrate your expertise and competency in the field, potentially leading to higher salaries and compensation.

2. Job Promotions: With a records management certification, you may be more qualified for job promotions within your current organization, such as becoming a records manager or information governance specialist.

3. Expanded Job Opportunities: A records management certification can also open up new job opportunities beyond your current organization, including positions in other industries or at larger organizations.

4. Career Specialization: Some certifications offer specialized tracks or concentrations within records management, allowing you to advance your career in a specific direction such as electronic records management or information governance.

5. Management Positions: Earning a records management certification can also position you for management roles within the field, such as becoming a department head or director of records and information management.

6. Networking Opportunities: Many certification programs offer networking events and conferences where you can connect with other professionals in the field and potentially find new career opportunities.

7. Professional Recognition: Holding a recognized records management certification can enhance your professional reputation and credibility among colleagues and potential employers.

8. Continuing Education/Career Development: Maintaining your certification often requires ongoing education credits, which can help you stay current on industry trends and develop valuable skills that will benefit your career advancement.

9. Global Recognition: Some certifications have international recognition, which can be advantageous if you are looking to work abroad or with multinational organizations.

10. Consulting Opportunities: With advanced knowledge and expertise gained through a records management certification program, you may be able to pursue consulting opportunities where you can share your knowledge and skills with other organizations seeking to improve their own record keeping processes.

11. Is the certification recognized internationally or just within a specific country/region?

The Project Management Professional (PMP) certification is recognized internationally by a wide range of organizations and industries. It is considered the standard for project management professionals worldwide and is recognized in most countries. However, the exact recognition and acceptance of the certification may vary slightly from country to country.

12. Can one become a certified records manager while working in another profession simultaneously?


Yes, it is possible to become a certified records manager while working in another profession. Many organizations offer certification programs that can be completed through self-study or online courses, allowing individuals to continue working while pursuing their certification. Additionally, some employers may provide support for employees seeking professional development opportunities, including certifications. However, it may require additional time and effort to balance work and study commitments.

13. Is it possible to transition into a career in records management without obtaining formal certification?


Yes, it is possible to transition into a career in records management without obtaining formal certification. Many employers value relevant work experience and skills over certifications. It may be helpful to gain experience in related fields such as data management, information governance, or project management. Additionally, obtaining specialized training or education in records management can also demonstrate your knowledge and interest in the field. Building a strong network and staying up-to-date on industry trends and best practices can also make you a competitive candidate for a records management position.

14. Does having multiple certifications in different areas of information management improve job prospects?

Yes, having multiple certifications in different areas of information management can improve job prospects. This shows a diverse range of knowledge and skills, which is highly valued by employers. It also demonstrates a commitment to continuous learning and professional development, making you a more valuable asset to any organization.

15. Are there any industry-specific certifications available for those looking to specialize in a certain field, such as healthcare or government records management?

Yes, there are a variety of industry-specific certifications available for those looking to specialize in certain fields. For healthcare records management, some examples include the Certified Health Data Analyst (CHDA) offered by the American Health Information Management Association (AHIMA) and the Registered Health Information Administrator (RHIA) also offered by AHIMA.

In government records management, some recognized certifications include Certified Records Manager (CRM) from the Institute of Certified Records Managers (ICRM) and Certified Government Chief Information Officer (CGCIO) from the National Association of State Chief Information Officers (NASCIO).

16. Do certain certifications hold more weight than others when it comes to job applications and salary negotiation?


Yes, certain certifications hold more weight than others when it comes to job applications and salary negotiation. This is because some certifications are more recognized and valued by employers in certain industries. For example, an IT professional with a certification from Cisco or Microsoft may have an advantage over someone with a less well-known certification. Similarly, project managers with a PMP (Project Management Professional) certification may be viewed as more qualified and experienced compared to those without this certification.

In terms of salary negotiation, having certain certifications can also help you command a higher salary as they demonstrate your specialized knowledge and skills. Employers may be willing to pay more for professionals who have invested their time and effort into obtaining valuable certifications that are relevant to the position.

However, it is important to note that while certifications can certainly help in job applications and salary negotiation, they should not be the sole determining factor for employers. Other factors such as experience, skills, and qualifications also play a significant role in these processes. It is important to choose certifications that align with your career goals and demonstrate continuous learning and growth in your field.

17. How long does the certification process typically take from start to finish?

The duration of the certification process can vary depending on the type of certification and the specific requirements of the certifying organization. Generally, it can take anywhere from a few weeks to several months to complete.

18. Can I use my certificate in other countries?
This depends on the specific certification and the country in question. Many certifications are recognized internationally, but it is important to check with the certifying organization to ensure that your certificate will be accepted and recognized in other countries. Some certifications may require additional steps or exams for recognition in different countries.

19. Is certification necessary for my career advancement?
Certification is not always necessary for career advancement, but it can greatly enhance your skills and knowledge in a particular field, making you more competitive in the job market. Additionally, many employers may prefer or require certain certifications for specific job positions.

20. How do I maintain my certification once I have completed the process?
Each certification has its own maintenance requirements, which may include regular training or continuing education credits, membership renewal fees, or recertification exams. It is important to carefully review and fulfill these requirements to maintain your certification status.

18 .Are there any network groups or associations that offer support and resources for individuals pursuing certification as a records manager?

Yes, there are several network groups and associations that offer support and resources for individuals pursuing certification as a records manager. Some of these include:

1. Association of Records Managers and Administrators (ARMA) International: This is a global professional association for information management professionals, including those in the field of records management. They offer resources such as study materials, webinars, and networking opportunities for those seeking certification.

2. Institute of Certified Records Managers (ICRM): The ICRM is an international certifying organization for professionals in the field of records and information management. They provide study guides, sample tests, and other resources to help individuals prepare for the Certified Records Manager (CRM) exam.

3. International Organization for Standardization (ISO): The ISO offers certifications in various areas of information management, including records management. Their certifications are recognized globally and can be helpful for those looking to advance their careers or improve their skills in records management.

4. National Association for Information Destruction (NAID): While not specific to records management, NAID offers resources and training related to secure destruction of sensitive information – an important aspect of records management.

5. Society of American Archivists (SAA): This professional association represents individuals who work with historical documents or other recorded information. SAA offers publications, workshops, webinars, and other resources to support those interested in pursuing certification in related fields such as archives or special collections.

6. The Information Governance Initiative: This non-profit organization provides valuable resources on best practices and trends in information governance, which encompasses many aspects of records management.

7. LinkedIn Groups: There are also several LinkedIn groups dedicated to records management professionals that offer networking opportunities and discussion forums where members can share tips and advice on pursuing certification.

8. Local chapters of professional associations: Many local chapters or regional branches of the above mentioned organizations also offer meetings, workshops, and conferences that can be useful for those preparing for certification exams.

Overall, by joining these organizations, attending events and networking with other professionals, individuals can gain valuable insights and support as they pursue certification in records management.

19 .Is previous supervisory experience highly valued by employers when considering candidates with records management certification?


It depends on the specific employer and job role. Generally, supervisory experience is viewed positively as it demonstrates leadership skills and the ability to manage a team effectively. However, if the job does not involve managing a team or if other skills are prioritized (such as technical proficiency in records management), having previous supervisory experience may not be as important.

20 .Are there any ethical considerations involved in maintaining a certified status as a records manager, and if so, what are they?


Yes, there are several ethical considerations involved in maintaining a certified status as a records manager. Some of them include:

1. Upholding Professional Standards: As a Certified Records Manager (CRM), you are expected to adhere to the highest professional standards in your field. This includes following industry best practices, staying up-to-date with current regulations and laws pertaining to records management, and constantly educating yourself on new developments and technologies.

2. Confidentiality: As a CRM, you are often responsible for handling sensitive or confidential information. It is important to maintain confidentiality at all times and protect this information from unauthorized access or disclosure.

3. Conflict of Interest: You must avoid any situations that may create a conflict of interest between your duties as a CRM and your personal or financial interests. This means adhering to strict codes of conduct and avoiding any actions that may compromise the integrity of your position.

4. Impartiality: A CRM must remain impartial when making decisions related to recordkeeping and management. This includes keeping personal biases or preferences out of decision-making processes, ensuring fair treatment for all stakeholders involved, and making decisions based on objective criteria.

5. Compliance: A CRM must ensure that all records management processes are in compliance with relevant laws, regulations, and organizational policies. Any unethical practices related to recordkeeping can result in legal consequences for both the individual CRM and their organization.

6. Preservation of Records: As a Certified Records Manager, you have a responsibility to preserve records for as long as necessary – whether it is mandated by law or required by your organization’s policies. You must take all necessary steps to ensure these records are safe from destruction, unauthorized access, or tampering.

7. Accuracy of Information: It is crucial that all records are accurate, complete, and reliable. As such, you must take extra care when handling records and ensure they are managed accurately and ethically at all times.

It is important for CRMs to continuously educate themselves on the latest ethical standards and adhere to them in their practice. By doing so, they not only uphold professional integrity but also ensure the trust and confidence of their employers, clients, and the general public.

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